Support
Help with the DSJ ONE platform.
Email us
Contact DSJ ONE Support for
- account or access problems (sign-in, invitation, password reset, authenticator-app enrolment);
- technical problems with the website or app;
- app issues on iPhone or Android;
- privacy or data requests that relate to the DSJ ONE service itself.
Contact your employer or manager for
- shift decisions and rotas;
- leave approval;
- payroll amounts and what you are paid;
- employment records and HR files your organisation holds;
- company policies;
- manager decisions.
DSJ ONE provides the platform. We do not make those employment decisions.
No ticket form
There is no ticket form on this page. Email is the support channel.
Account deletion
If you cannot sign in or no longer have the app, you can request account deletion at Request account deletion. If you can still sign in, use Profile → Request account deletion.